The latest updates to MAC OSX (10.9.5) have caused issues with the Citrix receiver where a user is unable to type when after they log into the Citrix or Deskscaler session. To resolve the issue the user needs to switch focus to the OSX Desktop and change focus back to the Citrix session and they keyboard commands should work. To change focus to the OSX desktop use cmd -tab.
If this does not work try installing the latest Citrix receiver from http://www.citrix.com/downloads/citrix-receiver/mac.html and try again.
Apple Support - Keyboard unresponsive when in Citrix 11.8.2 (255309) after 10.9.5 upgrade Citrix Discussions - Keyboard stops working - OSX ONLY If you require additional technical assistance with this issue, please contact Citrix Technical Support. The latest updates to MAC OSX (10.9.5) have caused issues with the Citrix receiver where a user is unable to type when after they log into the Citrix or Deskscaler session. To resolve the issue the user needs to switch focus to the OSX Desktop and change focus back to the Citrix session and they keyboard commands should work. Only Citrix Receiver for Windows 4.9 LTSR can be installed in a 7.15 VDAs for H264 encoding. This is because both Receiver/Workspace app and the VDA rely on (and are packed with) the same codec library (CtxVideoCodec.dll), and installing Receiver/Workspace app in the VDA will overwrite the dll of the 7.15 VDA with a newer version.
Citrix Receiver For Mac 10.15
If this does not work try installing the latest Citrix receiver from http://www.citrix.com/downloads/citrix-receiver/mac.html and try again.
Apple Support - Keyboard unresponsive when in Citrix 11.8.2 (255309) after 10.9.5 upgrade Citrix Discussions - Keyboard stops working - OSX ONLY If you require additional technical assistance with this issue, please contact Citrix Technical Support. The latest updates to MAC OSX (10.9.5) have caused issues with the Citrix receiver where a user is unable to type when after they log into the Citrix or Deskscaler session. To resolve the issue the user needs to switch focus to the OSX Desktop and change focus back to the Citrix session and they keyboard commands should work. Only Citrix Receiver for Windows 4.9 LTSR can be installed in a 7.15 VDAs for H264 encoding. This is because both Receiver/Workspace app and the VDA rely on (and are packed with) the same codec library (CtxVideoCodec.dll), and installing Receiver/Workspace app in the VDA will overwrite the dll of the 7.15 VDA with a newer version.
Citrix Receiver For Mac 10.15
Citrix Receiver For Mac Not Working Mojave
Further information on this issue is available at: https://discussions.apple.com/thread/6544096
